Our Service


Medical care is something everyone needs, it can be easy to forget that medical care is a service and patients are customers. But good customer service is just as important in medicine as it is in any other field, and because people's health is so important, bad medical care or shoddy customer service might cause clients to complain to local licensing boards or engage in other actions that can harm a medical business.

24 Hour Support

If you have a health concern and can’t reach a doctor right away, or you’re not sure where else to call, you can call our Medical Help Line 24 hours a day, 7 days a week. Once enrolled, this member benefit allows you to speak with an experienced registered nurse to get answers to your questions and find out what steps you need to take. If you are currently a member of Independent Health, you can find the phone number of the 24-Hour Medical Help Line on the back of your Member ID card.

Emergency Services

Ambulance services are provided free of charge to concession card holders, including pensioners. 24 hours patient transport vehicle available. Patients are transported from home (on campus) to IIT hospital and patients referred by emergency duty doctor to empanelled hospital for specialized care.

Medical Counseling

Process of providing information, advice, and assistance to patients to improve their health, treatment adherence, and quality of life Focuses on open communication between the patient and the provider, shared decision-making, and a shared goal of alleviating discomfort for the patient. Takes into account patients’ individual preferences, concerns, and emotions



OPD

Patients are registered at the reception and are seen on first come, first serve basis, however out of turn consultation may be provided in case of emergency and senior citizen. Patients have the right to consult any doctor. In OPD, clinical consultation is provided to patients which includes history taking, clinical examination, diagnosis and providing prescription to patients besides advising laboratory tests in some cases.


Our Mission


To promote awareness among functionaries involved in Health and Hospital Management. It Is Essential For People To Take Patients To Hospitals Where Immediate Treatment Is Possible.it Is Disasterous When An Emergency Occurs And A Patient Is Rushed To A Hospital,only For There To Be No Vacant Beds.this Can Lead To Worsening Of Their Condition And In Some Cases,even Death.

Objective 1:

Increase the range of services wherever there are opportunities to meet an area of customer need and demand, on financially viable basis.

Objective 2:

Provide a safe and therapeutic environment for all patient, staff, visitors and to Increase overall satisfaction rates of patients, employees and visiting medical officers.

« A few words
about Akio »

An Application That Can Be Installed On A Smartphone Which Will Have Data Collection From Hospitals Regarding The Availability Of Vacant Beds In Real Time To Solve The Problem Of Late Treatments Of Patients And Also To Aid Emergencies

Contact us


Contact Info

Kolkata , West Bengal
India, 700045

akio345@gmail.com

+91 8923 478 272

Contact Us!

Your message has been sent. Thank you!